Privacy Policy

This Privacy Policy sets out how ViralNation Hub ("we", "us", "our") collects, uses, discloses, and protects your information when you use our platform at viralnationhub.com. By accessing or using our services, you acknowledge and consent to the practices outlined below. This policy is designed to comply with Kenya's Data Protection Act 2019 and applicable international standards.

1. Definitions

  • Personal Data: Any information relating to an identifiable individual, including name, email, contact number, IP address, location data, device identifiers, and payment information.
  • Processing: Any operation on personal data including collection, use, storage, deletion, or disclosure.
  • User: Any person who accesses or interacts with the ViralNation Hub platform, including contributors, readers, advertisers, and business users.

2. Data We Collect
We may collect personal and non-personal data through:

  • Account registration and login
  • Author and business submissions
  • Promotions and advertising requests
  • User comments, reactions, and shares
  • Contact forms and customer support
  • Automated tracking technologies (cookies, IP logs, analytics)

3. Purpose of Data Collection
We process your data for the following legitimate purposes:

  • Account creation, content publishing, and payouts
  • Improving platform features and user experience
  • Marketing, promotions, and user engagement
  • Legal compliance and fraud prevention
  • Responding to inquiries and providing support
The legal bases include user consent, performance of a contract, legal obligations, and legitimate business interests.

4. Consent and Withdrawal
By using our services, you consent to the collection and use of your personal data as described in this policy. You may withdraw your consent at any time by contacting us. Withdrawal may affect your ability to use some services.

5. Data Sharing
We do not sell or rent your personal data. We may share your data with:

  • Third-party service providers (hosting, payment processors, analytics, etc.) under strict confidentiality agreements
  • Legal authorities if required by court orders or lawful requests
  • Partners involved in delivering requested services (e.g., author payouts)

6. Data Security
We implement administrative, technical, and physical safeguards to secure your data. These include secure servers, encrypted communication, and restricted access controls. While we strive to protect your data, we cannot guarantee absolute security.

7. User Rights
As a data subject under Kenyan law, you have the right to:

  • Request access to your personal data
  • Request correction, restriction, or deletion
  • Object to processing or automated decision-making
  • Withdraw consent at any time
  • Lodge a complaint with Kenya's Data Protection Commissioner
To exercise your rights, email vn.hub.office@gmail.com.

8. Data Retention
We retain data only as long as necessary for the purposes outlined above or as required by law. Data associated with deleted accounts is removed within 30 days unless legal obligations require retention.

9. Children and Underage Users
Our platform is not intended for individuals under 18 years of age. We do not knowingly collect or process data from minors. If such data is discovered, it will be deleted immediately. Parents or guardians may contact us to have such data removed.

10. Cookies and Tracking
We use cookies and analytics tools to improve performance and measure traffic. By using the site, you agree to our cookie use. You can disable cookies via your browser settings, but some features may be limited.

11. International Data Transfers
While our servers are based in Kenya, data may be processed in other jurisdictions. We ensure appropriate safeguards are in place where data protection laws differ.

12. Updates to This Policy
We reserve the right to amend this Privacy Policy. Changes will be posted on this page with an updated effective date. Continued use of the platform implies acceptance of the new terms.

13. Contact Us
If you have any questions, concerns, or rights requests, contact:

We aim to respond within 5 business days.